Leif Bennett

About Me

  • StatusEmployed
  • LocationCedar Rapids, Iowa
  • Phone319.328.8450

  • Welcome!

    This site serves as a quick guide to my most recent work history.

    You will find that I have a broad range of IT knowledge and significant experience in the telecommunications industry.

    If you know of any opportunities where you feel that I would be a good fit, please let me know!

    - Leif

Roles and Responsibilities

SMTS - Manager - National Partner Operations

Jan 2016 - Current Verizon - Digital & Strategic Sales

Currently manages a cross-functional team of web developers, Database programmers, Business Analysts and Site Administrators.

Senior Software Systems Engineer

May 2008 - Jan 2016 Verizon - Business Markets

Served as project manager, technical analyst and primary liason between executive leadership, vendors, stakeholders and application development teams.

Software Systems Engineer

July 1998 - May 2008 Verizon - Small Business

Designed databases, stored procedures, reports and data table inputs interfaces using MS SQL Server with C#/VB.net

Key Accomplishments

SMTS - Manager - National Partner Operations

Jan 2016 - Current Verizon - Digital & Strategic Sales

Reduced expenses by driving the replacement of third party development, hosting and software. The resulting in-house implementation of our own LMS/CMS application "Verizon University" resulted in savings of $1.2M annually and has over 10K users worldwide

Senior Software Systems Engineer

May 2008 - Jan 2016 Verizon - Business Markets

Improved customer contact data analytics by developing a web-based call tracking application which allowed for CS reps to track inbound call routing and process outcomes. It also provided the ability to pinpoint retention opportunities and monitor save attempts and associated close rates reporting results in both aggregate and detailed form. Over 18k calls are tracked daily.

Software Systems Engineer

July 1998 - May 2008 Verizon - Small Business

Reduced expenses by designing and implementing an application framework that would import both faxed and scanned images of hard-copy customer correspondence to allow CS vendors resolve via a web application. This effort not only minimized customer response SLAs from days down to hours, but also saved the company millions of dollars in long term storage costs.

My Skills

Creativity

Teamwork

As a part of many successful teams, I encourage every team member to actively contribute towards a common objective through personal mentoring and structured accountability.

Photography

Database

My database development experience includes all phases of the Software Development Lifecycle with a primary focus on implementation.

Advetising

DevOps

Due to organizational structure, my teams are cross-functional and this enables us to deliver on our projects ahead of schedule and with minimal post-release cleanup.

Responsive Design

Web

I am primarily a full stack Microsoft developer with application development experience centered around user data entry and inline report generation.

Work Skills

Microsoft Database Administration

Project Management

Organization

Statistical Data Analysis

SQL Development

Design Thinking

DevOps

Data Modeling

UI Design

Software Skills

MSSQL Server 2008R2 / 2012 / 2016

ETL / SSIS

ASP.NET / VB / C#

ASP.NET / MVC

Oracle 9i / 10g

MS SSMS

AWS

JQuery

Postgres

MS Project

MS TFS

MS Azure

Jira / Confluence

ApexSQL

Visual Studio 2013/2015/2017

WinSCP

VMWare

Testimonials

Awards

Sales Award Jan 1996
Support Award Jan 2012
Support Award Jan 2007

Feel free to reach out!

I am always open to discussing any new career opportunities or learning about new projects and initiatives.

If you think I can contribute to something you are working on then please introduce yourself - I would be glad to lend a hand!

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